<!-- AI agents: this is the Markdown version of a Reception documentation page. Index: /llms.txt -->

# Reception overview

Add native support chat to your iOS app with ReceptionKit, then reply to customers from the Reception dashboard. Start with [Setup](/docs/get-started), or choose a task below.

## Explore the documentation {#explore}

- [iOS SDK](/docs/ios-sdk)

  Integrate chat, unread badges, accounts, and push notifications into your app.

- [Customization](/docs/appearance)

  Match the chat to your app's colors, fonts, and welcome text.

- [Inbox & customers](/docs/dashboard)

  Find conversations, reply, and inspect customer details.

- [Apps & team](/docs/apps-team)

  Configure apps, invite teammates, and manage your organization.

- [Review requests](/docs/reviews)

  Send a card that invites a customer to review your app on the App Store.

- [Paywall cards](/docs/paywalls)

  Let customers open your app's purchase screen from a support conversation.

- [Telegram](/docs/telegram)

  Receive customer notifications and reply from your team's Telegram chat.

- [Pricing & billing](/docs/billing)

  Understand Reception's fee, connect revenue, and manage payments.

- [Swift API reference](/docs/sdk-reference)

  Look up ReceptionKit methods, properties, types, and defaults.

## How Reception fits together

Your app provides the support entry point and any customer identity or metadata. ReceptionKit provides the native chat; Reception hosts your team's inbox and stores the conversations. Each dashboard app has its own public App ID.

By default, customers can chat without signing in. Each support registration has its own history: supplying the same user ID on two devices does not merge their conversations. Add [identity verification](/docs/accounts#verified-users) when your team needs to verify a signed-in customer's identity.

## Choose your starting point

For setup help, use [Setup](/docs/get-started). For a problem with an existing integration, see [Troubleshooting](/docs/troubleshooting). For stored data and deletion, see [Data & privacy](/docs/privacy-and-data).

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