• iOS
  • Android

subscription eventsin your support chat

Connect RevenueCat, Superwall or Adapty, and your support chat can answer a cancelled trial, a failed payment or a new subscriber. Your app needs no event code.

A trial is cancelled, a payment fails, someone subscribes or a plan runs out, and the automation you built answers in their chat, even with the app closed. Each one can send messages, an offer from your paywalls, a link or a rating request, right away or later.

How automations work

ten eventssame names, any provider

Pick them in an automation’s trigger once your provider is connected.

trial_started
A free trial started.
trial_converted
A trial became a paid subscription.
trial_cancelled
A trial was cancelled; it runs to its end.
trial_expired
A cancelled trial ran out.
subscription_started
A subscription or one-time purchase started.
subscription_renewed
A subscription renewed.
subscription_cancelled
Auto-renew was turned off.
billing_issue
A renewal payment failed.
subscription_expired
A subscription ran out.
refunded
A purchase was refunded.

connect your providerin about two minutes

Settings → your app → Integrations opens a guided setup, with a prompt for your coding agent.

Provider

ios and androidone difference

iOS

a provideror the app store itself

The App Store connection is for apps that use StoreKit without a provider.

Android

every eventthrough a provider

Connect RevenueCat, Superwall or Adapty. There is no Google Play connection.

what it doesn’t doso nothing surprises you

  • a tap is not a purchase

    An offer opens your own paywall. Your app handles the purchase.

  • it creates no offers

    An offer opens a paywall your app already shows. Reception creates no App Store offers.

  • no interruptions

    It skips anyone with a conversation in the last 24 hours, unless you allow it.

try it on your appfree for 7 days