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Reception documentation
Add native support chat to your native iOS or Android app, or your React Native or Flutter app, with Reception, then reply to customers from the Reception dashboard. Start with Setup, or choose a task below.
Explore the documentation
App integration
Integrate chat, unread badges, accounts, and push notifications into your app.
Customization
Match the chat to your app's colors, fonts, welcome text, and logo.
Inbox & customers
Find conversations, reply, and inspect customer details.
Apps & team
Configure apps, invite teammates, and manage your organization.
Review requests
Send a card that invites a customer to review your app on the App Store or Google Play.
Paywall cards
Let customers open your app's purchase screen from a support conversation.
Telegram
Receive customer notifications and reply from your team's Telegram chat.
Slack
Get each conversation as a card in a Slack channel and answer customers in its thread.
Subscription providers
Connect RevenueCat, Superwall or Adapty so subscription changes trigger automations.
MCP server
Run your inbox from Claude, ChatGPT, Cursor or Codex: read conversations, reply and draft automations with your own permissions.
Pricing & billing
Plans, subscribing, and managing your subscription.
API reference
Look up Swift and Kotlin SDK methods, properties, types, and defaults.
How Reception fits together
Your app provides the support entry point and any customer identity or metadata. The SDK provides the native chat; Reception hosts your team's inbox and stores the conversations. Each dashboard app has its own public App ID.
By default, customers can chat without signing in. Each support registration has its own history: supplying the same user ID on two devices does not merge their conversations. Add identity verification when your team needs to verify a signed-in customer's identity.
Choose your starting point
For setup help, use Setup. For a problem with an existing integration, see Troubleshooting. For stored data and deletion, see Data & privacy.
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